FAQ

  1. Can’t be switched on

    2. Check if the battery has been charged.

  2. LEGEE cannot return to the charging station

    3. Check if the adapter has been properly connected to the charging station and it has been plugged into the power socket. Clear the objects around the charging station and clean the sensors with clean dry cloth.

  3. Poor contact with charge contacts

    4. Please switch off the power and remove the power source from the charging station. Clean all charging contacts by using a clean cloth with rubbing alcohol to remove oxide.

  4. Avoid charging interruption

    5. It is advised to keep LEGEE switched on when charging, LEGEE will be able to return to the charging station automatically in case LEGEE is moved.

  5. The power consumption if leave LEGEE standby after fully charged

    6. The power consumption is very low when LEGEE is standing by, letting LEGEE stay connected to the charging station can help to maintain the battery’s best performance.

  6. The cleaning result is less satisfying

    7. Switch off power, then clean or change the side brush, the dust box, filter and the cleaning cloth.

  7. Works/moves abnormally

    8. Switch off power, then clean 7 sensors and windows on the bumper. Also check if the bumper is properly installed.

  8. The side brush does not spin

    9. Switch off power, then check if the side brush is jammed. Clean the side brush and then reinstall it.

  9. LEGEE does not spray water

    10. Switch off power, check if spraying nozzle has been installed properly.

  10. Testing spray nozzles

    11. Press the spray button on the remote control will make LEGEE to spray once. If LEGEE does not spray water, please change the spray nozzles.

  11. The height limit of carpet

    12. Any object that is taller than 3 mm height will be considered as an obstacle which LEGEE will not climb over.

  12. Remote control does not work

    13. Check if LEGEE has been switched ON and not under low battery status, LEGEE won’t be able to follow the commend except return to charging station and manual controls. Please aim the remote control to LEGEE’s top panel. Please replace the batteries in the remote control and try again.

  13. How to make LEGEE to clean more efficiently

    14. Please clear the clutter, rugs, power cords, draperies before cleaning.

  14. Red and blue light flashing

    15. Hardware failure, please contact your local dealers for help.

  15. Unable to link to App/LEGEE when connecting
    1. Please restart LEGEE and App.
    2. Weak Wi-Fi signal, please make sure LEGEE and the smartphone are both in the same area with consistent Wi-Fi coverage.
    3. Please update HOBOT LEGEE App and try again.
    4. Wrong WiFi password.
    5. LEGEE does not support 5G Wi-Fi connection, please use 2.4G Wi-Fi.
  16. Unable to link to App/LEGEE
    1. Please restart LEGEE and App.
    2. Weak Wi-Fi signal, please make sure LEGEE and the smartphone are both under consistent Wi-Fi coverage.
    3. Please update HOBOT LEGEE App and try again.
    4. If LEGEE has been moved to a different wireless network, please re-pair LEGEE with the App before use.
  17. LEGEE does not clean as scheduled

    18. LEGEE must be switched on and not under low battery status to proceed scheduled cleaning.

If any problems occur and this manual cannot provide the solution you need, please contact a local retailer or local authorized dealer.