FAQ

  1. Can’t be switched on
  2. Check if the battery has been charged.

  3. LEGEE cannot return to the charging station
  4. Check if the adapter has been properly connected to the charging station and it has been plugged into the power socket. Clear the objects around the charging station and clean the sensors with clean dry cloth.

  5. Poor contact with charge contacts
  6. Please switch off the power and remove the power source from the charging station. Clean all charging contacts by using a clean cloth with rubbing alcohol to remove oxide.

  7. Avoid charging interruption
  8. It is advised to keep LEGEE switched on when charging, LEGEE will be able to return to the charging station automatically in case LEGEE is moved.

  9. The power consumption if leave LEGEE standby after fully charged
  10. The power consumption is very low when LEGEE is standing by, letting LEGEE stay connected to the charging station can help to maintain the battery’s best performance.

  11. The cleaning result is less satisfying
  12. Switch off power, then clean or change the side brush, the dust box, filter and the cleaning cloth.

  13. Works/moves abnormally
  14. Switch off power, clean the side brush then clean cliff sensors. Also check if the bumper is properly installed.

  15. The side brush does not spin
  16. Switch off power, then check if the side brush is jammed. Clean the side brush and then reinstall it.

  17. LEGEE does not spray water
  18. Test the spraying nozzles, if clogged, please clean or replace them.

  19. Testing spray nozzles
  20. Press the spraying button on the App will make LEGEE to spray once.

  21. How to make LEGEE to clean more efficiently
  22. Please clear the clutter, rugs, power cords, draperies before cleaning.

  23. Unable to link to App/LEGEE when connecting
    1. Please restart LEGEE and App.
    2. Weak Wi-Fi signal, please make sure LEGEE and the smartphone are both in the same area with consistent Wi-Fi coverage.
    3. Please update HOBOT LEGEE App and try again.
    4. Wrong WiFi password.
  24. Unable to link to App/LEGEE
    1. Please restart LEGEE and App.
    2. Weak Wi-Fi signal, please make sure LEGEE and the smartphone are both under consistent Wi-Fi coverage.
    3. Please update HOBOT LEGEE App and try again.
    4. If LEGEE has been moved to a different wireless network, please re-pair LEGEE with the App before use.
  25. LEGEE does not clean as scheduled
  26. LEGEE must be switched on and not under low battery status or under Do not Disturb mode to proceed scheduled cleaning.

If any problems occur and this manual cannot provide the solution you need, please contact a local retailer or local authorized dealer.